Sharing accessibility reports with clients

If you're searching for a way to share an accessibility report with a client without emailing a PDF that's stale the moment someone ships a fix, this is that feature — and worth knowing exactly what it does and doesn't do before you rely on it.

What the share link actually shows

Every site on Gangway's Agency and Scale plans can generate a public, token-based link (/share/<token>) with no login required on the client's end. It's deliberately a progress view, not a technical report: open-issue counts by severity, a "X of Y tracked issues verified fixed by rescan" line, and a history of recent scans with their status. It does not expose rule IDs, CSS selectors, or HTML snippets — that detail stays in the agency's own dashboard, where the developer doing the fixing needs it. The client sees the number that matters to them: is this getting better.

Why aggregate-only, on purpose

A client-facing link that dumps raw scanner output is either overwhelming (a wall of selectors nobody outside a dev team can act on) or a liability (technical findings shared out of context, with no remediation status attached). The tracked-issue count and the verified-fixed count answer the actual question a client is asking — "are you handling this" — without turning the link into a technical audit no one asked them to read.

What to know before you share one

• No expiry. The link works until you regenerate it (which invalidates the old one instantly) or disable sharing entirely. There's no time-based auto-expiry — if a client relationship ends, turn it off.
• Token-only access, not a login. Anyone with the link can view the page; there's no client account behind it. Treat the link itself as the access control, and regenerate it if it's ever shared somewhere it shouldn't be.
• No email delivery built in. Gangway generates the link; sending it to the client is still a manual step — copy, paste, send.
• No branding or watermarking. It's a plain, white-label progress page, not a customizable client portal.

Why this beats a manually-assembled status update

The alternative most agencies actually do today is a manual email or slide every few weeks summarizing "here's where we are" — accurate the day it's written, stale a week later. A share link reflects the current rescan state every time the client opens it, with zero effort from the agency once it's turned on. That's the same principle behind Gangway's remediation reports and accessibility statements: generate documentation from the actual audit trail, not from someone's memory of what got fixed last sprint.

Start a 14-day trial — Agency and Scale plans include share links; Solo does not.